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Document Vault

Store and share a client’s files

Client Document is the Document Vault place for one client’s files. Add folders, export a ZIP, and send the files by email or WhatsApp.

What this feature does

Folders

Create folders so client documents stay structured and easy to find.

Export as ZIP

Export the client documents as a ZIP for backup or sharing outside the platform.

WhatsApp

Send documents to the client directly via WhatsApp.

Email

Email documents to the client when you need a formal record of what was sent.

How it works

  1. 1 Open the client

    Start from that client’s document set in Document Vault.

  2. 2 Add folders

    Group the files so the set stays structured.

  3. 3 Share or export

    Send by email or WhatsApp, or export a ZIP.

  4. 4 Keep the source

    The files remain in the vault after you share a copy.

Why it helps your CA firm

One client, one set

Client files sit together instead of in separate inboxes.

Share from the vault

Email and WhatsApp send the documents the client already has on file.

A copy when you need it

The ZIP export is there for backup or a handoff outside the platform.

See Client Document in your practice

Book a demo on CA Cloud Desk. When you are ready to work in the software, open this feature in Partner Desk.