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Collaboration

Work together across team and client touchpoints

Share context through tasks, documents, CRM, and communication tools — so partners, staff, and clients stay aligned without duplicate files.

What it helps with

01

Team assignment

Assign work and keep ownership visible in Task Management.

02

Document sharing

Share client documents through Document Management.

03

Client desk

Maintain client history and relationships in CRM.

04

Communication

Use the platform’s communication walkthroughs to keep updates flowing.

How it works

  1. Start Create matter
  2. Action Assign team
  3. Process Share documents
  4. Result Update client

Guide resources

Resources already available across CA Cloud Desk — presented as compact cards.

Video

Communication

Watch how communication works inside CA Cloud Desk.

Watch →
Guide

CRM : Client Desk

Manage client interactions, history, and relationships.

Explore →
Guide

Document sharing

Share files with customers from the vault.

Explore →

Need help getting started?

Explore CA Cloud Desk guides or book a live demo with the team.

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